Why the Credit Score at the Dealership Doesn't Always Match
A new FICO consumer survey shows what car buyers do when the score at the dealership isn't the one they saw online — and why it’s costing lenders and dealers
Shams Blanc
Shams Blanc is vice president and head of auto for FICO’s B2B Scores business, where she leads the FICO® Score Auto Industry Practice and partners with dealers, lenders, resellers and solution providers across the automotive finance ecosystem. She brings more than 25 years of industry experience spanning analytics, credit risk management, pricing and decisioning, product management and business strategy. Before joining FICO, Shams spent more than two decades at JPMorgan Chase in leadership roles within Chase Auto. She is a recognized industry thought leader focused on helping organizations translate credit and analytics into smarter risk decisions, stronger dealer experiences and sustainable growth.
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